Product Authenticity
SMWatches specializes exclusively in original products. All our watches are delivered in factory new condition in their original packaging - including presentation box, instruction documents and official manufacturers' guarantee certificates. Unless otherwise stated. All our watches come with factory guarantee, effective from date of delivery.
Official Dealer
www.smwatches.com, is not an official dealer for any brand listed on the website.
Delivery Conditions
SMWatches can ship your chosen watch anywhere in the world. However, for security reasons we reserve the right to exclude crisis countries or regions from this service.
Delivery Time
Watches already in stock are shipped in approximately 3-4 days. If we do not have your watch in stock, please ask - we'll be happy to notify you of delivery times. Generally, this will take approximately 3-4 weeks.
Shipping
We offer free worldwide shipping to our customers. Our products are shipped by Fedex. When your order is shipped, we'll send you an e-mail containing your tracking number. You can use this to follow the progress of your shipment on the internet at all times.
Orders shipped by Fedex can be tracked at www.fedex.com.
Payment
All payments are handeled by Icepay Global Payment Solutions.
"Icepays objective is to provide a network of (micro-payment) payment solutions to its clients that are as all-encompassing and effective as possible. These services shall be offered worldwide in a flexible and secure manner, where quality and customer service come first."
Depending on the payment type, there is an extra charge calculated:
Giropay: 2%
Direct-E banking: 1%
Ideal: no extra charge
Bank transfer: no extra charge
Please visit www.icepay.eu for further information.
Prices
Our prices include packaging, transport and insurance.
Returns Policy
As a rule, customers cannot return products unless they have been sent the wrong order or the goods are faulty.
Place of Jurisdiction
The activities of SMWatches are subject to Dutch law. The place of jurisdiction is The Hague (zip code 2514 GG).
Luminor B.V.
SMWatches
Nobelstraat 3 BC
2513 BC The Hague
The Netherlands
